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This inquiry form is only for inquiries relating to MIYOTA movements. For inquiries about
Citizen watches or other brands of watches using MIYOTA movements, please contact the store where the watch was purchased or the service center of the relevant watch brand.

 CITIZEN WATCH CO., LTD. (Movement Division)
 6-1-12, Tanashi-cho, Nishi-Tokyo-shi, Tokyo 188-8511, Japan

Filling out the detailed form below will enable us to respond to you better.
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If you fill out the following information, it helps us to answer to your inquiry specifically.
Thank you for your cooperation.

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Personal Information

Personal information entered by you shall be strictly managed in accordance with the Citizen’s Group Privacy Policy and the Citizen’s Handling of Personal Information, and we shall refrain from using it for any purpose other than response to the relevant inquiries without your consent. Please read the Citizen’s Group Privacy Policy and the Citizen’s Handling of Personal Information, and if you agree to it, please click “Agree” and then go to “Next”. You can withdraw this agreement at any time.

Citizen Group Privacy Policy/ Citizen Group EU Personal Data Protection Policy
Citizen Watch Co., Ltd. Handling of Personal Information